Due to the social media tools like Twitter, Facebook, Youtube, Tumblr and others the world has become closer, a small town ecosystem. For today’s business, small town business rules apply in a globalized business economy.
Everything is connected and everybody knows you, your business and your brand. So I am wondering how this will be handled by existing businesses and brands which aren’t use to care and give a crap about their users.
The rules of 1950’s will become more important when building a business and a brand. So you need to care about your customers and apply some of those rules to stay in business. Think about it.
What are your thoughts about that?